Accenture ranks as Top Workplace among San Antonio’s large employers

Photo of Madison Iszler

(Editor’s Note: This story has been changed to correct the company name and the number of Accenture employees worldwide.)

When Jennifer Lange thinks about what differentiates Accenture from other employers, the first word that comes to her mind is “people-centric.”

The consulting company provides training for employees to expand their knowledge and improve their technology skills. And supervisors and “people leads” help guide them in advancing their careers, said Lange, Accenture Federal Services managing director and San Antonio advanced technology center lead.

“We have to invest in our people,” she said. “We are only successful if our people are successful.”

Diversity and inclusion is also a top priority at the Fortune 500 company, which has committed to reaching a gender-balanced workforce by 2025 and increasing the number of people of color in executive roles, Lange said. Accenture set a goal in 2015 to hire 5,000 military veterans and spouses by the end of 2020, which the firm said it surpassed.

“Creating opportunities for individuals is not just a matter of ethnic or gender diversity, but really understanding the diversity that each individual person brings and that their lived experiences are different,” Lange said. “For each different experience we can bring in, it makes our company a better place.”

The company earned the Top Workplaces honor for large employers in the San Antonio area with at least 500 workers, placing first among 12 participants. It was followed by Security Service Federal Credit Union in second and Broadway Bank in third.

Employees were asked to nominate their company for the San Antonio Express-News Top Workplaces competition. The newspaper partnered with Philadelphia-based Energage, which surveyed workers and ranked the area’s Top Workplaces based on their feedback.

In survey responses, workers said Accenture “strongly encourages work-life balance,” enables them to “learn and grow” and “cares for their employees.” They praised the company’s flexible work options, compensation, benefits and training for learning new skills.

“I am treated with respect and valued as an employee,” one worker said. “I have continued to get trained to help my career path grow and my management team pushes me outside my comfort zone to move forward.”

“The people I work with make the job more enjoyable and teamwork is a way of life,” another employee said. “Even when I feel stressed I know my team has my back and that they care about what is happening. The company really seems to put the employees first at times and it makes all the difference. Knowing that they have put in place resources that promote mindfulness, inclusion, and mental health awareness is just fantastic.”

Accenture was founded in 1951 and provides technology and consulting services to major companies and governments.

The firm has over 600,000 employees globally, including nearly 2,000 in the San Antonio area. It has three main offices locally, including one for intelligent operations and automation and two for advanced technologies.

“Our biggest focus inside of the San Antonio area is providing service to the federal government and helping the nation’s taxpayer money go best at improving the way that we can serve and support every person inside the United States,” Lange said.

Accenture’s employees started working remotely at the onset of the coronavirus pandemic. Many are still working from home, though they have the option to work in the office or split their time between the two, Lange said.

“Shifting into the pandemic allowed us to provide some of the lessons learned that we’ve had in more of a virtual model — allowed us to better educate and honestly transform some of our clients’ businesses as they adapted to a virtual world,” Lange said.

“We had all the channels necessary to continue business as usual and really not skip a beat,” she added. “I think the one thing we’ve kind of missed is seeing faces and hugging and keeping that community that we have in office.”

The company said its benefits package includes 401(k) match and savings plans; reimbursement for back-up dependent care, adoption and fertility costs; 16 weeks of maternity leave; eight weeks of primary caregiver leave; and a customized app with fitness and nutrition tracking, brain games and healthy pregnancy coaching. It also offers breast milk shipping for mothers who are traveling.

Accenture provides volunteer, mentor and fundraising support to San Antonio Sports, SA Yes, ChildSafe, Junior Achievement, March of Dimes and the city’s Parks and Recreation Department.

The firm also offers flexible work arrangements, including working from home, flexible hours and telecommuting. That was important to Lange, who was raised by a stay-at-home mother she said she wanted to emulate when she became a parent herself.

“I really wanted to make sure that I can be a great mom, just as my mom was to me,” Lange said. “Accenture has so much flexibility in making sure we have remote work opportunities, even before the pandemic.

“We recognize that if a person can’t bring their best self to work, we are going to be hurting as a company,” she added. “We really were pushed to be innovative in being able to support personal balance for individuals.”

An employee who participated in the survey echoed Lange.

Accenture “allows me to be flexible with my work and kids school schedule,” the person said. “They understand being a mom and working full-time has its conflicts, but they allow me to be flexible with my schedule in order to accommodate the drop-off and pick-up times for school.”

madison.iszler@express-news.net